Program: iTrack Enterprise - Helpdesk software for Windows and the web.

Helpdesk - Business - Siteserver

Shareware	14.31 MB	V. 2.1F	http://www.softopia.com
US$ 199.00	02 / 2001	10	USA
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Latest Changes: ** not specified **. Helpdesk software for Windows and the web.

Description: iTrack Enterprise is a database for tracking, reporting, and analysing internal user or external cust ... more

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More Info. Program: iTrack Enterprise

iTrack Enterprise is a database for tracking, reporting, and analysing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorise and prioritise them, sort or filter by any criteria, print reports, and notify staff and customers by email. Using the web interface, users can submit queries from their web browser. The web interface will run on any web server hosting Perl. iTrack Enterprise is designed for organizations that support external customers or develop their own products. It includes bug tracking, licence management, contact management, and release notes generation. iTrack is fully multi-user and supports any NOS supported by Windows. Security is available through username and password login.

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