Program: SupportWizard - FAQ and isssue tracking software

More Programs

SoftSamba.co.uk Program Category SoftSamba   >  Business N ..   >  Accounts   >  Assets

Browse Category: Assets By Price By Release Date By Program Name

< Cheaper Price: Price Unclear. Info:0 Dearer > < Before Release: 05/2004 After > Browse Screen Slides Off-line

All Categories for Business N ..

Main Sections SoftSamba.co.uk

More Info. Program: SupportWizard

FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales (http://www.supportwizard.com/customershow.htm). The dynamic FAQ is and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes 3-4 days and the software comes with an unconditional money back satisfaction guarantee.

Main Sections SoftSamba.co.uk

• Build Site
• Business N Finance
• Disk N DeskTop
• Games
• Home
• Learning
• Pics N Drawings
• Programming
• Screen Savers
• Sound N Video
• Surfing