Program: VenusValley Live Support - Live support & customer chat for your web site

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More Info. Program: VenusValley Live Support

VenusValley Live Support enables you to chat live with people visiting your web site. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. Your customers didn't install any software in their computer. You can chat with them using any popular web browser. You will find chatting with visitors smooth and fast. No ugly flickering and refreshing like other webchats. You can enable sound notification to alert new messages as they arrive. An organization can have more than one operator to handle visitors. If one operator is busy chatting with the first visitor, the next visitor will be automatically routed to the next available operator. Chat window also displays "user is typing" status like other industry standard instant messengers like AOL, MSN or Yahoo instant messengers. You can make specified webpages pop up in new windows so that the visitor feels as if web sites are pushed. Besides simple text messages, you can include images in the chat window to provide a extremely rich appearance to the visitor. Using Canned responses/Actions feature, you can send frequently-typed messages and images while chatting with the visitor. Finally, you can send transcripts of your complete chat conversation with visitors via email with full time and date stamp. Once transcripts are stored as email messages in your hard disk, you will be able to search and retrieve messages based on this date and time stamp given in the subject. Monitor your page traffic by viewing the list of visitors who come to your page in real time. You will hear a sound when a new visitor arrives. Sound will alert you again when the visitor leaves your site. You can invite the visitor for chat(pro-active chat) with a single-button click. You should sign up for an account(trial account available) to use this software as an operator.

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