Program: AccessAble Help Desk Pro Edition - Help Desk via Windows, Web Support Requests

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More Info. Program: AccessAble Help Desk Pro Edition

AccessAble Help Desk Pro Edition features an and attractive windows based interface as well as .asp and .html pages for recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS There are still no additional per user charges for either the windows interface, email module, or browser based interface. All are included in the site licence price. An Open Report menu option let's you access either your own reports created with Crystal Reports 9.0 or custom reports designed for you by the developer.

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